Frequently Asked Questions

Home FAQ Directory
FAQ Sections
Orders Payments Products Shipping

Orders

Since our products are custom-made, we do not accept returns unless the product is defective. Please contact us within 48 hours of receiving a defective item.

Yes, you will receive an order number upon checkout. Contact us via WhatsApp with your order number for real-time updates.

Payments

Yes, Cash on Delivery (COD) is available across Pakistan.

Products

Yes! Most of our products support full customization. Look for the "Custom" badge on product pages.

We accept JPG, PNG, PDF, and AI files. Minimum resolution should be 300 DPI for best print quality.

Shipping

Orders are typically delivered within 5-7 business days. Custom orders may take 7-10 business days depending on complexity.